Return & Refund Policy

At VIKSAAR, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help. Please read our return policy carefully:

Eligibility for Return/Refund

• Items can be returned or exchanged within 7 days of delivery.

• The product must be unused, unworn, unwashed, and in the same condition as received.

• All original tags, labels, and packaging must be intact.

• Products without tags will not be eligible for return, exchange, or refund.

Non-Returnable Items

• Items purchased on sale/discount are not eligible for return or refund.

• Used, damaged, or altered items will not be accepted.

Refunds

• Once your return is received and inspected, we will notify you.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

• For Cash on Delivery (COD) orders, refunds will be issued via store credit or bank transfer (as applicable).

Exchanges

• Exchanges are subject to product availability.

• If the requested item is unavailable, we will issue a refund/store credit.

Important Note

• Any product with the tag removed will be considered worn and cannot be returned or refunded.